Merapi Business

Managing a complex environment is more than just watching out for alarming points along business processes and abnormal activities in the network or within applications. As the human factor is one of the most critical within any corporate or systems environment, people have to be included in an integral approach to business management.

MerAPI has taken care of that by first of all

• Providing a highly intuitive front end - the MerAPI Management Console - with multiple standard reports and statistics to manage the environment without any technical background
• Automatically documenting any abnormal process or activity within the environment, so that nobody has to spend time writing notes or reports
• Including powerful visualization tools in order to attach attributes to people and devices and monitor those in animated form within MerAPI´s management console.

And secondly, MerAPI also features a web-based frontend, so that customers or partners of service provider or larger corporation can also take a look at their devices, solutions and SLA compliance at any given point in time. External people can therefore easily be integrated in the service value chain and appreciate such web-based feature as part of their service agreement.

MerAPI´s Management Console - a key competitive advantage for your team AND your customers!